Last Updated: 27/09/2024

Birch Welding Solutions (“BWS,” “we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you engage with us, visit our website, or use our services. By providing us with your data, you warrant to us that you are over 18 years of age.

1. **Who We Are**

Birch Welding Solutions is a company providing welding and fabrication services. We are registered in the UK and act as the data controller for the purposes of the UK GDPR.

For any questions or concerns regarding this Privacy Policy, please contact us at:

– **Email:** birchweldingsolutions@gmail.com 

– **Address:** Unit 14 Bolton Rd Workshops, Rotherham, S637JY

– **Phone:** 07527599361 

2. **What Data We Collect**

We may collect, use, store, and transfer different types of personal data about you, including:

– **Identity Data:** Name, title, and company details.

– **Contact Data:** Billing address, delivery address, email address, and phone numbers.

– **Financial Data:** Bank account and payment card details (collected only through secure channels).

– **Transaction Data:** Details about payments to and from you and other details of products and services you have purchased from us.

– **Technical Data:** IP address, browser type, time zone setting, and location, as well as other technology on the devices you use to access our website.

– **Marketing and Communications Data:** Your preferences in receiving marketing from us and your communication preferences.

3. **How We Collect Your Data**

We use different methods to collect data from and about you, including:

– **Direct Interactions:** You may provide your data by filling in forms, communicating with us via post, phone, email, or otherwise, such as when you:

  – Request our services or products.

  – Subscribe to our services or publications.

  – Provide feedback or communicate with us.

– **Automated Technologies:** As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this data using cookies and other similar technologies.

– **Third Parties or Public Sources:** We may receive personal data about you from various third parties, including analytics providers and publicly available sources.

4. **How We Use Your Data**

We will only use your personal data when legally permitted. The most common uses of your personal data are:

– **To Provide Services and Manage Your Orders:** To process and deliver your orders, manage payments, fees, and charges, and collect and recover money owed to us.

– **To Communicate with You:** To manage our relationship with you, including notifying you about changes to our terms or privacy policy.

– **To Improve Our Services:** To administer and protect our business and this website, including troubleshooting, data analysis, testing, system maintenance, and support.

– **To Market Our Services:** To make suggestions and recommendations to you about goods or services that may be of interest.

5. **Legal Basis for Processing Your Data**

We rely on the following legal bases to process your personal data:

– **Performance of a Contract:** Where we need to perform a contract we are about to enter into or have entered into with you.

– **Legitimate Interest:** Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

– **Consent:** Where you have given clear consent for us to process your personal data for a specific purpose.

– **Legal Obligation:** Where we need to comply with a legal or regulatory obligation.

6. **Data Sharing**

We may share your personal data with:

– **Service Providers:** Third-party service providers who provide IT and system administration services.

– **Professional Advisers:** Lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.

– **HM Revenue & Customs, Regulators, and Other Authorities:** To comply with legal requirements.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

7. **International Transfers**

We do not transfer your personal data outside the UK. If, in the future, this changes, we will ensure that your personal data is afforded a similar level of protection by ensuring appropriate safeguards are in place.

8. **Data Security**

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

9. **Data Retention**

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and the purposes for which we process it.

10. **Your Legal Rights**

Under the UK GDPR, you have rights in relation to your personal data, including the right to:

– Request access to your personal data.

– Request correction of your personal data.

– Request erasure of your personal data.

– Object to the processing of your personal data.

– Request restriction of processing your personal data.

– Request the transfer of your personal data.

– Withdraw consent.

If you wish to exercise any of the rights set out above, please contact us.

11. **Cookies**

Our website uses cookies to enhance your browsing experience. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

12. **Third-Party Links**

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

13. **Changes to the Privacy Policy**

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.

14. **Contact Us**

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

– **Email:** birchweldingsolutions@gmail.com 

– **Address:** Unit 14 Bolton Rd Workshops, Rotherham, S637JY

– **Phone:** 07527599361